Privacy Policy — Check My ER Bill
Last updated: 4/26/26
1. Introduction
Welcome to Check My ER Bill (“we,” “our,” or “us”).
We help users review emergency room bills to better understand charges before paying. We take your privacy seriously and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and your rights.
2. Data Controller
Check My ER Bill is the data controller responsible for your personal information.
Contact: info@checkmyerbill.com
3. Legal Basis for Processing
We process your data based on your consent and our legitimate interest in providing and improving the service.
4. Information We Collect
a) Information You Provide
When using our service, you may provide:
- Uploaded documents (e.g., ER bills)
- Account information (such as name and email)
- Any information you include in support requests
b) Automatically Collected Information
We may collect limited technical data, including:
- Device and browser type
- Pages visited
- General location (country/region)
- Usage activity on the site
c) Cookies and Tracking
We use cookies and similar technologies to:
- Enable core functionality
- Understand how the site is used
- Improve performance
Analytics cookies are only used after consent where required. You can manage your preferences at any time.
5. How We Use Your Information
We use your information to:
- Analyze your uploaded bill and generate reports
- Provide and improve the service
- Respond to support requests
- Monitor usage and performance
- Prevent abuse and ensure security
We do not sell your personal data.
We do not use your uploaded documents to train AI models or for marketing purposes.
6. How Your Files Are Handled
- Uploaded documents are used only to generate your report
- Files are stored securely
- Files are not shared with third parties for marketing purposes
- Files are not used to train AI models
- You may delete your data at any time (see Section 10)
7. Third-Party Services
We may use trusted third-party services to operate the platform, including:
- Analytics providers (e.g., Google Analytics)
- Hosting and infrastructure providers
- Payment processors (e.g., Stripe)
These providers may process limited data necessary to perform their services.
8. International Data Transfers
Some of our providers may process data outside your country, including the United States. We take reasonable steps to protect your data when it is transferred internationally.
9. Data Retention
We retain data while your account is active or as needed to provide the service. You may delete your data at any time.
10. Deleting Your Data
You can delete your account and associated data at any time from your account settings or by contacting us at info@checkmyerbill.com.
11. Data Security
We implement reasonable technical and organizational safeguards to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.
12. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict or object to processing
To exercise these rights, contact us at: info@checkmyerbill.com
13. EU / EEA Users (GDPR)
If you are located in the European Economic Area (EEA):
- We process your data based on:
- Your consent
- Legitimate interests (improving our service)
- You may withdraw consent at any time
- You have the right to lodge a complaint with a supervisory authority
14. Cookies
We use:
- Essential cookies (required for site functionality)
- Analytics cookies (only with consent where required)
You can control cookies through your browser settings or our consent banner, and update your preferences at any time.
15. Children’s Privacy
This service is not intended for individuals under 18. We do not knowingly collect data from children.
16. Changes to This Policy
We may update this Privacy Policy from time to time.
When we do, we will update the “Last updated” date.
17. Contact Us
If you have questions about this policy:
Email: info@checkmyerbill.com
Website: https://checkmyerbill.com